(Case 00333304)
Douglas,
If, after following the complete removal instructions for the ActivInspire software sent to you by Technical Support, the same issue presents, Please refer to Article 10901 for a utility called the AVDoctor to run on one of the computers in question.
Save that report and attach it to an e-mail submission to our Promethean Knolwedge Base for our review, referencing case number 333304 in that form.