Forum Post: Re: Activinspire repository for ubuntu 12.10
Jacob,We are looking for a release to come out this quarter. (case# 222637)Thanks!
View ArticleForum Post: Re: Charging ActivSlates
Cathy,If you are having charging issues with the slate, please contact Technical Support via the knowledge base at www.prometheankb.com, select your region/language, Interactive Tools, Contact Us....
View ArticleForum Post: Re: Pen Dragging
Teresa,This issue may be hardware related. Please contact Technical Support via the knowledge base at www.prometheankb.com, select your region/language, Interactive Displays, Contact Us. In the...
View ArticleForum Post: Re: activboard
David,You can download the ActivInspire software, driver and resources from the Support tab on Planet. The link is below.(case# 223114)support.prometheanplanet.com/server.phpThanks!
View ArticleForum Post: Re: ActivInspire was working, but now crashes upon startup
Try deleting the files holding the profiles for all users. Uninstall does not touch these files and if one of the profile files is corrupt, it appears it makes Inspire crash. You loose the profiles,...
View ArticleForum Post: Re: Unable to access printer settings
Aha! Fair enough, pleased to know i'm not cracking up or that something is set up wrong on the network. Thank you for forwarding it to your development team :-)Thanks again for the help
View ArticleForum Post: Re: Text Box Not Working
I've done the same for drawing shapes. White rectangles on a white background! : )
View ArticleForum Post: Re: ActivePanel Drivers for Mac Malfunctioning
We are also at 10.7.5 and are successfully using ActivDriver v5.7.25 and ActivInspire 6.50464.
View ArticleForum Post: Re: Install on-screen keyboard?
Thank you! It was routed incorrectly. I have now fixed the path and the keyboard is working.
View ArticleForum Post: Re: Drag and Drop Actions... help
What a great tip! I never knew the World space could be used in that way.Thanks for that one Ana.
View ArticleForum Post: Re: We registered the ActivVotes, but it keeps saying "You have...
Oh! I forgot, you have to click the icon that looks like clickers after you click View, Browsers, click the Voting Browser icon, then click and change it to Activotes.
View ArticleForum Post: Re: Pen won't work after installing on MacBook Pro
I also have this same problem. I tried re-installing ActivInspire and the Driver as well.
View ArticleForum Post: Re: Pen won't work after installing on MacBook Pro
Ann,Is your OS 10.8 or above? If so, you will need to install our Beta driver. To do this disconnect all Promethean hardware from the computer. Go to Applications/ Promethean/ ActivDriver/ Uninstall....
View ArticleForum Post: Re: Drag and Drop Actions... help
Here's a great Activtip video that show how you can use the "blue world" space.
View ArticleForum Post: Re: No Content on Inspire Flipchart Pages
June,It does seem that the flipchart has become corrupt. Not sure what may have caused it to happen, was the teacher copying content from another flipchart, possibly the one that is behaving properly?...
View ArticleForum Post: Asunto:Pen Issues
Lynn,It seems that your board may be spiking. Other causes of spiking can be cabling, you may want to swap the USB cable and power supply and see if that resolves. If your board has embedded speakers...
View ArticleForum Post: Asunto:projector dim
Marcy,There is an article on our knowledge base that will guide you on how to change the lamp settings on the projector. This may help resolve the issue. Please visit www.prometheankb.com, in the...
View ArticleForum Post: Re: Asunto:Problem with popup after recent product update
The version shown is V3.66 Build 1 and The Driver Version is 5.7.23
View ArticleForum Post: Dowloading ActivInspire to a Mac Book Pro
I have unsuccessfully tried to download ActivInspire to my own personal Mac Book Pro several times and the OS won't complete the download. What other possiblities can I do? I'd really like to be...
View ArticleForum Post: Re: Asunto:Problem with popup after recent product update
Tammi,There is a knowledge base article that will guide you on how to upgrade the firmware. Please visit the knowledge base at www.prometheankb.com, select your region/language, in the search box type...
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