Forum Post: Re: Bluetooth Enabled?
Hi Rizwan.This model of ActivBoard does not have bluetooth capabilities. Is there anything specific you are trying to do with the ActivBoard with regard to bluetooth?If you have any questions, please...
View ArticleForum Post: Re: No USB connection
The USB cable was disconnected from the black box behind the fire LED. Reconnected it and all is OK now. Thanks for the quick response.Dave
View ArticleForum Post: Re: ActivInspire video issues with Windows 8.1/Surface Pro
Hi Sarah.Upon further investigation to this specific issue, there is a way that you will be able to resolve this. As default, most Windows 8 tablets such as the Surface Pro, will increase text to 150%...
View ArticleForum Post: Re: Case # 4297718 Pens not working, won't calibrate, flame turns...
I responded to your email! Thanks!
View ArticleForum Post: Activeslate and pen
I recently registered an activeslate, but when I try to write on it, nothing shows up on the promethean board. It only moves the cursor on the computer screen. How can I fix this?
View ArticleForum Post: Constant Calibrating
Two of our promethean boards constantly need calibrated. Literally about every 10 minutes. Both boards are fixed to the wall and have short throw projectors also fixed ironically to the same wall....
View ArticleForum Post: ActivExpression2 connection and communication problems
I am experiencing issues with my new set of ActivExpression 2's. I also experienced this problem with my prior set of ActivExpressions. Currently 2 devices will only occasionally communicate with the...
View ArticleForum Post: Re: Unable to Register ActivSlate
I start by going into activinspire, register devices, click activslate (gives directions to turn on, press the flame to register and enter pin) however when I press the flame the LCD screen shows...
View ArticleForum Post: Re: activslate
Since your last reply, I have gotten a new activslate. How do I change how long it remains on before automatically cutting off? It seems to do it if I don't touch it for 30 seconds.
View ArticleForum Post: activexpression 2 self paced quiz
When taking self-paced quizzes... questions are "counted" more than once by the software if a student goes back to change an answer. How can this be addressed or fixed so each item on the quiz is...
View ArticleForum Post: Touch screen not working
I installed all the technology, and my projector works. My touchscreen is not working with my finger or my pen.
View ArticleForum Post: Not able to calibrate
The version number that appears under my activ manager is Version 5.10.24.I have tried to callibrate through the Actvi Manager however, the callibrate option ioes not allow me to click on it. It seems...
View ArticleForum Post: Robert Powell race game and active expression 2
I have just purchased the race game software which is working fine with my active expression handsets. I have upgraded to active expression 2 handsets to utilise the additional features. I have tried...
View ArticleForum Post: Active Manager does not show board and will not calibrate but...
My Promethean Board will not calibrate. I have installed latest drivers and software. Active Manager never shows the board under hardware and calibration is greyed out. I thought the board was not...
View ArticleForum Post: ABV587PRO mobile projector illuminates; board not working
This mobile apparatus was moved to a different room; since then although the projector lights and the display is visible on the board it is as if the board is dead. Can't get the board's green power...
View ArticleForum Post: Upgrading ActivInspire
I downloaded activinspire on my laptop but it will only let me use the free version. I have an activation key that I put in online and then redownloaded the software but it still won't work. How can I...
View ArticleForum Post: Re: Promethean Board display options on iMac with OS X version...
Try using the projectors, remote and look into the menu settings. There may be a preset that will allow the user to change this, especially if you are using an interactive projector.
View ArticleForum Post: AVB378PRO spiking
I have an AVB378PRO that is spiking, I have tried many of the troubleshooting measures found in similar threads in this forum. For instance, I have tried a different pen and also swapped out the...
View ArticleForum Post: Re: Problem to import smart Notebook files
Yes, the file contains a flash file from the SmartBoard resource section? I take it that we just can't use flash files in Activinspire then? That is a huge bummer since ActivInspire lacks the variety...
View ArticleForum Post: Can't draw on board with finger
Hi - need some help.I can use my finger to click on various options in activinspire primary on my Activboard Touch but when I try to draw using my finger it won't work - why ? Is there a manual to...
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