Forum Post: Re: Help! I license key to download the software for my board.

Crystal,

You can use your ActivBoard serial number and product code to generate another license key. It is case sensitive so if the board serial number are in all caps you will need to input it that way as well. For example, C0123456789/ ABV378PRO. The link below will take you to the hardware serial number validation page. (case# 234712)

Thanks!

support.prometheanplanet.com/server.php