Forum Post: Re: current 0016 serial number is not validating on the promethean website

Ena,

There is no need to input the serial number when downloading the software from Planet, you will only need to input the serial number when you open the software for the first time. The software validation feature is available for users of ActivInspire that want to get a serial number for use with Promethean ActivOffice. (case# 229983)

Thanks!