Forum Post: Re: ActivInspire won't open/keeps crashing

Hi Michael,

Thanks for your comment.

Case 00441007 has been raised, should you need to contact us directly.

Please ensure first that you have the latest Flash and Java software updated. Visit the following sites:

Flash: http://get.adobe.com/flashplayer/otherversions/

Java: http://java.com/en/download/installed.jsp?detect=jre&try=1

Also try to install the latest ActivInspire: https://promethean.box.com/ActivInspire2-0

Do any error messages pop up?

Hope this helps,

Haymo