This was the answer I received in an e-mail that worked!
When you follow these steps, it seemed me that I hadn't changed anything, that it was the default setting. However after restarting the computer everything started appearing correctly. What a time saver!!!!
Hi Michael,
Please follow steps below:
- right click on your desktop and choose Personalize
- click on Display at the bottom left corner
- tick the box "Let me choose one scaling level for all displays"
- choose the option "Smaller 100%"
- click "Apply"
Please test the flipchart and let us know the outcome.
Thank you
Miguel