Hi Jo.
Thanks for posting on the forum.
Please be advised that the ActivPrimary and ActivStudio software is no longer supported since the launch of ActivInspire.
What you should be able to do is to copy and paste the desired text from your word document and press paste. I have tested this in ActivInspire and this works and allows you to edit the colour and font among other things too.
We would recommend upgrading to the ActivInspire software so that you can be up to date and get support for any ActivInspire issues or questions so we can best advise.
You can download ActivInspire by going to the below link:
support.prometheanplanet.com/server.php
I hope this information helps.
Adam
Promethean Technical Support
(Case 00422346)