We are having the same problem. Upgraded computers to Windows 8.1 Enterprise over the summer. Could this be the cause? I am also unable to register any devices - the window that comes up when I try to register is three blank columns - it doesn't look anything like previous screens I have seen. ActivHub driver is 5.8.46.3 Firmware V5.13 Build 0 . ActiveInspire has the latest update. Please help
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