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Forum Post: Mac Air 10.9.4 Active Inspire does not launch

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Drivers are updated, Java is updated, Flash is updated.  Permission to run granted from security in system settings.  permissions checked and fixed.  None of these resolves the issue encountered with this software on my Mac Air 10.9.4.

Active Inspire quits unexpectedly and in the report, thread 0 has crashed (below).

Not sure what steps to take next, active inspire is currently effectively disabled.  

 

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

 

Dyld Error Message:

  Symbol not found: _EVP_idea_cbc

  Referenced from: /usr/local/lib/libssl.0.9.8.dylib

  Expected in: /usr/lib/libcrypto.0.9.8.dylib

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   dyld                          0x8fe520b5 dyld_fatal_error + 1

1   dyld                          0x8fe54de8 dyld::bindLazySymbol(mach_header const*, unsigned long*) + 72

2   dyld                          0x8fe6534e stub_binding_helper_interface2 + 20

3   libssl.0.9.8.dylib            0x174ba5e0 SSL_library_init + 48

4   QtNetwork                     0x043b68ab QSslSocketPrivate::supportsSsl() + 11

5   QtNetwork                     0x043b79cb QSslSocketPrivate::ensureInitialized() + 11

6   QtNetwork                     0x043b3c97 QSslConfigurationPrivate::defaultConfiguration() + 23

7   QtNetwork                     0x043aa1a2 QSslConfiguration::defaultConfiguration() + 18

8   QtNetwork                     0x0433daf6 QNetworkRequest::sslConfiguration() const + 86

9   QtNetwork                     0x04325828 QNetworkAccessManager::createRequest(QNetworkAccessManager::Operation, QNetworkRequest const&, QIODevice*) + 1176

10  QtNetwork                     0x04322db8 QNetworkAccessManager::post(QNetworkRequest const&, QIODevice*) + 40

11  QtNetwork                     0x04322e33 QNetworkAccessManager::post(QNetworkRequest const&, QByteArray const&) + 99

12  libactivsystem.2.2.9.dylib    0x01204ff1 Activ::Adapter::request(QString, QString, QObject*, char const*, char const*) + 353

13  libactivsystem.2.2.9.dylib    0x01206942 Activ::Entity::method(char const*, QObject*, char const*, char const*) + 322

14  libactivsystem.2.2.9.dylib    0x0121811a Activ::Engage_hub::doGetServerID(QObject*, char const*, char const*) + 202

15  libactivsystem.2.2.9.dylib    0x011da2b4 Activsystem::VirtualEngage2Hub::verifyAndInitialize() + 100

16  libactivsystem.2.2.9.dylib    0x01195352 Activsystem::ActivSystem::getEngage2Hub() + 306

17  libactivsystem.2.2.9.dylib    0x01197885 Activsystem::ActivSystem::updateHubs() + 213

18  libactivsystem.2.2.9.dylib    0x011961fb Activsystem::ActivSystem::initialise() + 955

19  com.prometheanworld.ActivSoftware.ActivInspire.10x003fe18d AsStudio::asInitialise(bool, bool) + 973

20  com.prometheanworld.ActivSoftware.ActivInspire.10x000250d9 AsStudioWrapper::asInitialise(AsStudio*) + 41

21  com.prometheanworld.ActivSoftware.ActivInspire.10x00024446 main + 4054

22  com.prometheanworld.ActivSoftware.ActivInspire.10x000232cd _start + 208

23  com.prometheanworld.ActivSoftware.ActivInspire.10x000231fc start + 40

 


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