Hi Laura.
I have created a Promethean technical support case to help assist with this query. Should you wish to contact us directly please quote reference number 00395872.
On your resource browser in ActivInspire, the address that is currently being searched for your Shared resources could be incorrect. Could you advise what this is set to? The default location should be:
C:\Users\username\Documents\Activ Software\ActivInspire\My Resources\My Profiles
If you could set this as the location, do you see all of your shared resources now?
I hope this information helps.
Adam
Promethean Technical Support.
