Hi Tangi.
Your case reference number is 00383896 should you wish to contact Promethean Technical Support directly regarding this issue.
Are you able to provide a link as an example of the flip chart that you have download which appears to be the 'login.aspx'? file?
Also, please could you provide the ActivInspire version and operating system you are using? To find your ActivInspire version, launch Inspire, and click Help>About.
Thanks.
Adam
Promethean Technical Support