[quote user="Stephanie White"]
The Remote control states CXZW so I'm guessing that's the model #. I just had the bulb replaced and cannot reset the lamp counter because there's not an image displayed on the screen. Also, I can't figure out why there's no image. Please advise. Thanks!
[/quote]How is thing going? Is it possible that you changed the bulb which caused the affected area off the screen? Have you try to zoom or overscan the pj?