(Case 00366408)
Hello,
The Compass Tool is a feature of the Professional Edition of ActivInspire. To confirm which edition is in use, look under the ‘Help’ Menu, under ‘About’.
If still using the Personal Edition of ActivInspire, you will need to acquire an Activation Key for the software (20 digits in length, starting with 0015- or 0016-), access the same location referenced above. On the window that appears, click on the ‘Register’ button to bring up the End User License Agreement into which that information can be input.