(Case 00363074)
Hello Anthony,
In addition to the VGA and HDMI cabling used to connect the computer to the Projector, is there also a USB cable which connects the computer to the board? If so, where does that cable connect to on the board?
Also, what is the Product code from the board to which you are attempting to connect the computer? On the computer in question, which version of the ActivInspire software and ActivDriver are installed? If needed, those items can be downloaded from this page on Promethean Planet.