(Case 00340947)
Eric,
A more up-to-date version (5.9) of the ActivDriver can be downloaded from Article 10902 on our Promethean Knowledge Base (www.prometheankb.com).
If the USB connection from the computer to the ActivBoard utilize any extensions, boosters, wallboxes or other hardware, please by-pass them in favor of a direct connection to behind the upper left corner of the board using a single length of cable no more than 10-15’ in length. Is any computer responding to pen input at the board when connected in this manner? Are you able to calibrate at that time?
Does using a different computer and USB cable in the above configuration affect this behaviour?