There is an article on the knowledge base that will guide you and the file you require is at the bottom of the article. Please visit www.prometheankb.com, select your region/language, in the search box type in 10360.
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Channel Details:
- Title: Technical Support
- Channel Number: 5275602
- Language: English
- Registered On: October 12, 2012, 10:50 pm
- Number of Articles: 3239
- Latest Snapshot: December 3, 2014, 6:43 pm
- RSS URL: http://community.prometheanplanet.com/en/technical_support/rss.aspx
- Publisher: http://community.prometheanplanet.com/en/technical_support/default.aspx
- Description: A place to ask our Technical Support department about problems and issues with any of our products.
- Catalog: //technical1117.rssing.com/catalog.php?indx=5275602
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