Forum Post: Re: Can't see my flipchart content in main window!
Hi Tim, In regards to your issue, unfortunately from the sounds of things, it would appear that during the crash the flipchart has become corrupted causing you to be unable to view any of the contents...
View ArticleForum Post: Re: Some Students not getting Self-Paced Quiz
Hi Megan, Please can you make sure you are running the latest version of the following: ActivInspire - 1.6.50464 ActivDriver - 5.7.23 ActivHub - 5.13 ActivExpression - 9.02 If you need any instructions...
View ArticleForum Post: Re: ActivInspire not respecting Proxy settings.
Hi ShaneG, Please can you contact Technical Support through the Knowledge Base at www.prometheankb.com, please select Software as a category and then use the reference #00212464. We will then be able...
View ArticleForum Post: Re: upgrade or download of activinspire professional will not...
Hi Janie, In regards to your issue, are you getting any errors during the install or given afterwards? If you can search for a file called ACTIVstudioError.log and provide the last couple of lines it...
View ArticleForum Post: Re: promethean board
Hi Portia, As mentioned by Kylie, please can you be a little bit more specific. is it the projector that is shutting down or the interactivity that stops working? How quickly does the issue occurr,...
View ArticleForum Post: I cannot import ActivInspire resources - Import Failed
I have seen lots of people having this problem, and I am getting frustrated as nothing seems to be working! I have downloaded the main resource pack and the subjects resource pack for my ActivInspire,...
View ArticleForum Post: Re: Inspire Crash with Self Paced Assessment
I'm sorry I haven't replied back in a while. I've been out. I've run into this same issue with another self paced assessment now. I had a flipchart with a self paced assessment from last year. It was...
View ArticleForum Post: Projector shutting off after a few seconds
Please note that my projector shuts off after 10 seconds. I have tried disconnecting for a few minutes and reconnecting, but that has no effect. The replace lamp has been orange for quite sometime now....
View ArticleForum Post: Re: Can't save a flipchart
Hi Jennifer -- Did you get this worked out or are you still having problems saving your file?
View ArticleForum Post: Re: Activexpressions 2 remaining unnamed after registration.
I seem to have resolved my own issue. I restarted ActivInspire with out a hub plugged in. I then plugged in my new hub and now my devices will register. Initially I had my old hub plugged in,...
View ArticleForum Post: Re: app for ipad and android
Ana - your reply is dated May 2012. It is now October. Any sign yet?
View ArticleForum Post: Re: Lead 21 pdfs not importing correctly
I think I figured it out. I was using Firefox to download the pdfs. I tried using Chrome and didn't have the problem any more. Hopefully that was it.
View ArticleForum Post: Re: slow activexpreesions
I updated my expressions but I still get the message that I have expressions that are asleep when they are not and so I can't press finished for the program to assign them.
View ArticleForum Post: Problem with camera tool
Just got a Mac with lion. Camera tool does not work properly. The screen enlarges the image so I see only 1\4th of what I want to capture. Is there a fix or do I wait for a fix as stated in other posts?
View ArticleForum Post: Re: iPad App?
Thanks for the information Francesca, Does Promethean have a timeline for rolling out an Active Inspire app for the iPad? Could it be as soon as this summer?
View ArticleForum Post: Re: Can't save a flipchart
The solution we ended up finding was to uninstall ActivInspire and then reinstall it. Hope that helps.
View ArticleForum Post: Re: Problem with camera tool
I do the same sometimes if I want a rectangular selection. Is your view setting at best fit or 100% when you are taking the capture. I find 100% works best.
View ArticleForum Post: Question Manager
Is there a way to change the default font in the question manager?
View ArticleForum Post: Calibration of board error
Originally had a.computer that ran XP. Upgraded to Windows 7. The board connects, the pen moves, but calibration is off. When I tell it to calibrate, it asks me if I want to calibrate a slate. It...
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