I have two teachers at my school that are having the same problem. The flames on their boards were showing white then blue when the pen would touch the board. I unplugged, rebooted, and replugged everything in. Both times after resetting things, the flame had no light and the board was not registering the pens at all. Does anyone have any advice? I emailed my district tech support, but I would like to take care of it before they have to come out.
Thanks!