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Forum Post: Re: Pen Malfunction

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Hi Chris,

Thank you for your post.

Please confirm details below:

- driver and firmware version

- does the same issue happen with another program such as Microsoft Paint?

- does the same issue happen with another laptop/pc with latest driver?

- can you also check your mouse settings? Ensure the settings for the buttons have not been switched around.

Thank you for your cooperation - this has been documented against Promethean Tech Support case 00454679.

Thank you

Miguel

Promethean Technical Support


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