Hi Franklin! The USB cable is definitely less than 5 meters long--more like 2. It's plugged into the wall box. I don't see any USB port behind the flame in the corner. Do I need to remove the board from the wall to see this?
The flame is white.
The ActivBoard is a V8.04 Build 4, Driver Version V 5.8.46.3
The ActivDriver Version is 5.10.14
I've tried another teacher's pens on my board to no avail.
What next steps do you recommend?
Thanks!
Lara